{"id":492,"date":"2019-05-17T13:51:55","date_gmt":"2019-05-17T13:51:55","guid":{"rendered":"https:\/\/syta.org\/summit2020\/?page_id=492"},"modified":"2024-09-05T13:47:36","modified_gmt":"2024-09-05T13:47:36","slug":"education","status":"publish","type":"page","link":"https:\/\/syta.org\/conference2024\/education\/","title":{"rendered":"EDUCATION"},"content":{"rendered":"[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_image src=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2023\/11\/AC24-Headers-EDUCATION.jpg” title_text=”AC24-Headers-EDUCATION” _builder_version=”4.17.4″ global_colors_info=”{}”][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”EDUCATION” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]
SYTA is pleased to bring you these Thought Leader Sessions so you can grow, learn and improve your business. With 20 education sessions to choose from, there is something for everyone. All sessions are open and available to all attendees. Each session qualifies for CSTP credit.<\/p>[\/et_pb_text][et_pb_divider color=”#7a7a7a” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-30px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”SATURDAY” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]
Saturday, August 10 | 10:00 AM – 11:00 AM<\/p>[\/et_pb_text][et_pb_text admin_label=”Elevated Leadership for a Performance Culture” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”]
Elevated Leadership for a Performance Culture<\/span> Location<\/strong>: Sugar Hill Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speaker: Andrea Ross with Cultivate Advisors” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speaker: Andrea Ross with Cultivate Advisors<\/em><\/p>[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Perfect for business owners and managers running a team of 3 people or more, this session will explore why establishing a robust performance culture is paramount for organizational success. We will delve into the intricacies of creating an environment where attrition rates are low, and performance consistently soars. Discover how to align your team’s efforts seamlessly, ensuring that all members are rowing in the same direction towards common goals. The discussion will highlight the importance of striking a perfect balance between skill and commitment, fostering a workplace where each individual’s strengths are maximized. We will also talk through the necessity of clear accountability, empowering teams to take ownership of their roles and contribute meaningfully to the organization’s objectives. Join us to learn actionable strategies that will elevate your team’s performance and drive sustained excellence.<\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/Dynamic-Leadership-For-A-Performance-Culture.pdf” url_new_window=”on” button_text=”View Presentation” button_alignment=”left” _builder_version=”4.24.3″ _module_preset=”default” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_divider color=”#ededed” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Saturday, August 10 | 10:00 AM – 11:00 AM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Saturday, August 10 | 10:00 AM – 11:00 AM<\/p>[\/et_pb_text][et_pb_text admin_label=”What Should I Do?” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] What Should I Do? Location<\/strong>: Chelsea Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speaker: Jeff Ment & Ken Whitman” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speaker: Jeff Ment & Ken Whitman<\/em><\/p>[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Saturday, August 10 | 11:15 AM – 12:15 PM<\/p>[\/et_pb_text][et_pb_text admin_label=”Planning for Your Next of Kin” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Planning for Your Next of Kin<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Chelsea Room” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Chelsea Room<\/p>[\/et_pb_text][et_pb_text admin_label=”Speaker: Bill Caldwell” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speaker: Bill Caldwell<\/i><\/p>[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] No one likes to think about the phases of life and how, in a time of uncertainty, your Next of Kin will handle urgent matters. This seminar, designed for everyone, makes the process of organizing your entire life, both physical and digital, simple. We will cover topics from organizing financial documents to the care of your pets! You\u2019ll sleep better knowing your Next of Kin are prepared for life\u2019s inevitable transitions.<\/p>\n Benefits of Attending:<\/p>\n Who Should Attend:<\/p>\n Saturday, August 10 | 11:15 AM – 12:15 PM<\/p>[\/et_pb_text][et_pb_text admin_label=”Generative AI for Tourism Marketers” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Generative AI for Tourism Marketers<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Sugar Hill Room” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Sugar Hill Room<\/p>[\/et_pb_text][et_pb_text admin_label=”Speakers: Janette Roush with NYC Tourism + Conventions” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speakers: Janette Roush with NYC Tourism + Conventions<\/em><\/p>[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Generative AI is revolutionizing the tourism industry, and marketers must adapt to stay ahead of the curve. Janette Roush, NYC Tourism\u2019s EVP Marketing and global speaker on using these tools, cuts through the hype to provide a clear roadmap for practical implementation. We’ll explore ways you can use this technology today for creating campaign strategy and analyzing survey data. We\u2019ll also address potential pitfalls and examine the near-term future of AI in tourism marketing. Leave empowered to start small, experiment strategically, and harness generative AI to shape your organization\u2019s success.<\/p>\n Sponsored by Empire State Building Observatory.\u00a0<\/em><\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/Generative-AI.pdf” url_new_window=”on” button_text=”View Presentation” button_alignment=”left” _builder_version=”4.24.3″ _module_preset=”default” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_divider color=”#ededed” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Saturday, August 10 | 3:00 PM – 4:00 PM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Saturday, August 10 | 3:00 PM – 4:00 PM<\/p>[\/et_pb_text][et_pb_text admin_label=”Designing the Perfect Student Itinerary” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Designing the Perfect Student Itinerary<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Chelsea Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Chelsea Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speakers: Mitch Bach & Alan Armijo from TripSchool.” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speakers: Mitch Bach & Alan\u00a0Armijo from TripSchool.<\/i><\/p>[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] New (And Old) Rules for Tour Operators – Between teacher expectations, student attention spans, traffic, and crowds, it\u2019s harder than ever to design a great student tour itinerary. Whether you\u2019re new to itinerary creation or looking for a jolt of inspiration to bring back to your team, this workshop is your guide to the best practices for creating trips that wow \u00a0and avoiding common pitfalls. TripSchool\u2019s Mitch Bach and Alan Armijo\u2014tour directors and operators each with 25 years’ experience\u2014will cover both the timeless psychological principles and new challenges\u2014and opportunities\u2014of tour design.<\/p>\n Sponsored by HI USA.<\/em><\/p>[\/et_pb_text][et_pb_divider color=”#ededed” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Saturday, August 10 | 3:00 PM – 4:00 PM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Saturday, August 10 | 3:00 PM – 4:00 PM<\/p>[\/et_pb_text][et_pb_text admin_label=”NASA STEAM at KSVCV” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] NASA STEAM at Kennedy Space Center Visitors Complex<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Sugar Hill Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Sugar Hill Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speakers: Jose Hernandez” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speaker: Jose Hernandez<\/i><\/p>[\/et_pb_text][et_pb_text disabled_on=”off|off|off” admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Sponsored by NASA Kennedy Space Center Visitors Complex<\/em><\/p>[\/et_pb_text][et_pb_divider color=”#ededed” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Saturday, August 10 | 4:15 PM – 5:15 PM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Saturday, August 10 | 4:15 PM – 5:15 PM<\/p>[\/et_pb_text][et_pb_text admin_label=”International Travel” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] International Travel<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Chelsea Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Chelsea Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speakers: Panel speakers and countries to be available mid-July” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speakers: Panel speakers\u00a0<\/em><\/p>[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] SYTA Research shows that Out-of-country travel is forecasted to grow 240% over last year. Many student tour operators rely on receptive operators to facilitate their groups while traveling abroad. Hear from a panel of international tour operators on how to partner with them and what is unique to their destinations. This session was organized by the SYTA International Committee.<\/p>\n Sponsored by Broadway Inbound.\u00a0<\/em><\/p>[\/et_pb_text][et_pb_divider color=”#ededed” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Saturday, August 10 | 4:15 PM – 5:15 PM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Saturday, August 10 | 4:15 PM – 5:15 PM<\/p>[\/et_pb_text][et_pb_text admin_label=”Mastering the SYTA Marketing Toolkit: Save Time and Money with Practical Tools for Your Marketing Materials” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Mastering the SYTA Marketing Toolkit: Save Time and Money with Practical Tools for Your Marketing Materials<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Sugar Hill Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Sugar Hill Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speakers: Kasie Smith from Serendipity Media, Casey Cole from Super Holiday Tours and Music USA Festivals, Catheleen Johnson from CJ Tourism consultants and Matthew Fenton from Bob Rogers Travel. ” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speakers: Kasie Smith from Serendipity Media, Casey Cole from Super Holiday Tours and Music USA Festivals, Catheleen Johnson from CJ Tourism consultants and Matthew Fenton from Bob Rogers Travel.\u00a0<\/i><\/p>[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] If you are a harried, overwhelmed or under-resourced marketer for your organization, this session is for you! SYTA has developed an excellent resource to make your marketing job easier and it\u2019s just a click away on SYTA.org. Join the developers and enthusiastic users of the SYTA Marketing Toolkit for a practical, interactive session on ways to use the Toolkit to incorporate relevant and easy-to-use video, messaging, pre-prepared press releases, graphics and more into your own marketing materials. Presenters will demonstrate the tools in the kit and brainstorm with you on new ways to use them! This session was organized by the SYTA Communications Committee<\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/Marketing-Tool-Kit.pdf” url_new_window=”on” button_text=”View Presentation” button_alignment=”left” _builder_version=”4.24.3″ _module_preset=”default” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#7a7a7a” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”SUNDAY” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Sunday, August 11 | 10:00 AM – 11:00 AM<\/p>[\/et_pb_text][et_pb_text admin_label=”Bridging the Gap ” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Bridging the Gap\u00a0<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Sugar Hill Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Sugar Hill Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speakers: Noelle Piche from Tourism Kingston will be the moderator. Panelists will be announced mid-July” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speakers: Noelle Piche from Tourism Kingston will be the moderator. Panelists will be announced mid-July<\/i><\/p>[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] How to effectively work with DMOs and tour operators.<\/p>[\/et_pb_text][et_pb_divider color=”#ededed” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Sunday, August 11 | 10:00 AM – 11:00 AM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Sunday, August 11 | 10:00 AM – 11:00 AM<\/p>[\/et_pb_text][et_pb_text admin_label=”Communications in a Crisis – Get Ready Now!” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Communications in a Crisis – Get Ready Now!<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Chelsea Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Chelsea Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speaker: Cathleen Johnson with CJ Tourism Consultants. ” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speaker: Cathleen Johnson with CJ Tourism Consultants.\u00a0<\/em><\/p>[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] As anyone who has lived through a crisis can tell you, you\u2019ll never be completely ready when a crisis hits your firm or a tragedy affects your customers. It\u2019s easy to be caught off guard when the media, government officials, law enforcement, first responders or your travelers start flooding your phone, email and social media channels! But you can guard against chaos by having your communications plan prepared in advance. In this session, we will review a crisis communications program framework that covers what you need to communicate to your stakeholders Before, During and After a crisis. The goal will be to arm you with Best Practices, provide you with a template for a plan and get you started on creating Key Messages, Holding Statements and tips for effective communications management in a crisis.<\/p>\n Sponsored by AON Affinity Travel Practices.<\/em><\/p>[\/et_pb_text][et_pb_button button_url=”http:\/\/syta.runengine.com\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/Crisis-Presentation-Pre-and-Post-SYTA-2024.pdf” url_new_window=”on” button_text=”View Presentation” button_alignment=”left” _builder_version=”4.24.3″ _module_preset=”default” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_button][et_pb_divider color=”#ededed” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” link_option_url=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/Crisis-Presentation-Pre-and-Post-SYTA-2024.pdf” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Sunday, August 11 | 11:15 AM – 12:15 PM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Sunday, August 11 | 11:15 AM – 12:15 PM<\/p>[\/et_pb_text][et_pb_text admin_label=”Succession and Business Continuity Planning” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Succession and Business Continuity Planning<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Bowery Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Bowery Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speaker: Andrea Ross” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speaker: Andrea Ross<\/i><\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/Business-Continuity-Planning-SYTA-2024.pdf” url_new_window=”on” button_text=”View Presentation” button_alignment=”left” _builder_version=”4.24.3″ _module_preset=”default” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_text disabled_on=”on|on|on” admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” disabled=”on” global_colors_info=”{}”] No one likes to think about the phases of life and how, in a time of uncertainty, your Next of Kin will handle urgent matters. This seminar, designed for everyone, makes the process of organizing your entire life, both physical and digital, simple. We will cover topics from organizing financial documents to the care of your pets! You\u2019ll sleep better knowing your Next of Kin are prepared for life\u2019s inevitable transitions. Benefits of Attending:<\/p>\n Who Should Attend:<\/p>\n Sunday, August 11 | 11:15 AM – 12:15 PM<\/p>[\/et_pb_text][et_pb_text admin_label=”Applied DEIA Workshop” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Applied DEIA Workshop<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Chelsea Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Chelsea Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speaker: Roni Weiss” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speaker: Roni Weiss<\/i><\/p>[\/et_pb_text][et_pb_text disabled_on=”off|off|off” admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Roni Weiss of Travel Unity, a 501 (c)(3) non-profit that has curated DEI standards for Travel & Tourism, and Harry Alvarez of Offbeat Travel will facilitate a workshop where participants will be invited to create their own roadmap for applied DEI, including how to appeal to travelers of all backgrounds and identities, diversify your workforce, and improve relationships with local communities.<\/p>\n Sponsored by Visit Montgomery<\/em><\/p>[\/et_pb_text][et_pb_divider color=”#ededed” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Sunday, August 11 | 11:15 AM – 12:15 PM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Sunday, August 11 | 11:15 AM – 12:15 PM<\/p>[\/et_pb_text][et_pb_text admin_label=”Preparing for the Worst” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Preparing for the Worst<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Sugar Hill Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Sugar Hill Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speakers: Dave Dennis with Cornerstone Safety Group and members of SYTA’s Health & Safety Committee” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speakers: Dave Dennis with Cornerstone Safety Group and members of SYTA’s Health & Safety Committee<\/i><\/p>[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Utilizing Crisis Simulations to Understand Roles and Responsibilities When Disasters Occur – Once your organization has developed a Crisis Response Plan and your team members have been trained in order to understand the role each of them play in a crisis response, it is important to practice so everyone knows how to use the Plan. A Crisis Simulation activity allows team members to act out their part as if the simulation were a real crisis. It gives an opportunity for team members to develop a reference point and memory that they can call upon to help ensure they will react appropriately during a real-life event. Join our panel to participate in a live crisis simulation activity and come away with an experience and resources you can take back to your organization to make sure you are prepared for the worst. This session was organized by the SYTA Health & Safety Committee.<\/p>\n Sponsored by AFC Travel.\u00a0<\/em><\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/SYTA-Crisis-Simulation-Exercise-August-2024-.pdf” url_new_window=”on” button_text=”View Presentation” button_alignment=”left” _builder_version=”4.24.3″ _module_preset=”default” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_divider color=”#ededed” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Sunday, August 11 | 3:00 PM – 4:00 PM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Sunday, August 11 | 3:00 PM – 4:00 PM<\/p>[\/et_pb_text][et_pb_text admin_label=”Customer Journey for the Team” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Customer Journey for the Team<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Chelsea Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Chelsea Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speaker: Andrea Ross with Cultivate Advisors” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speaker: Andrea Ross with Cultivate Advisors<\/i><\/p>[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Explore the customer journey and think through your role in it. This is perfect for team members in marketing, sales, and operations.<\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/Customer-Journey-Workshop-SYTA-2024.pdf” url_new_window=”on” button_text=”View Presentation” button_alignment=”left” _builder_version=”4.24.3″ _module_preset=”default” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_divider color=”#ededed” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Sunday, August 11 | 3:00 PM – 4:00 PM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Sunday, August 11 | 3:00 PM – 4:00 PM<\/p>[\/et_pb_text][et_pb_text admin_label=”Building a Sustainable and Impactful Travel Itinerary” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Building a Sustainable and Impactful Travel Itinerary<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Sugar Hill Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Sugar Hill Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speaker: Andrea Ross with Cultivate Advisors” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speakers: <\/i>Greg Takehara and Ken Frohling<\/em><\/p>[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Sponsored by Visit Anchorage<\/em><\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/Sustainable-Travel-Itinerary.pdf” url_new_window=”on” button_text=”View Presentation” button_alignment=”left” _builder_version=”4.24.3″ _module_preset=”default” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_divider color=”#ededed” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Sunday, August 11 | 4:15 PM – 5:15 PM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Sunday, August 11 | 4:15 PM – 5:15 PM<\/p>[\/et_pb_text][et_pb_text admin_label=”Researching the Future of Student & Youth Travel” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Researching the Future of Student & Youth Travel<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Sugar Hill Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Sugar Hill Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speakers: Panel of speakers will be shared in mid-July.” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speakers: Panel of speakers will be shared in mid-July.<\/i><\/p>[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] The student\/youth audience makes up for one-fourth of the entire travel market \u2013 and yet research and attention on this segment is lacking. The vibrant youth audience is ready and able to travel but is seeking out experiences that meet their very specific set of values \u2013 namely: social impact, sustainability, technology usage, safety, and diversity and inclusion. This session brings together customer preference insights and data to assist in understanding the future of this market, providing in-depth knowledge and perspectives from educators, tour operators, and travel researchers. This session was organized by the SYTA Research Committee.<\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/Researching-Future-of-Student-Youth-Travel.pdf” url_new_window=”on” button_text=”View Presentation” button_alignment=”left” _builder_version=”4.24.3″ _module_preset=”default” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_divider _builder_version=”4.24.3″ _module_preset=”default” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Sunday, August 11 | 4:15 PM – 5:15 PM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Sunday, August 11 | 4:15 PM – 5:15 PM<\/p>[\/et_pb_text][et_pb_text admin_label=”SYTA Youth Foundation” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] SYTA Youth Foundation<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Chelsea Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Chelsea Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speakers: Allison French, SYF Chair and members of the Board of Trustees)” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speaker:<\/i>\u00a0Allison French, SYF Chair and members of the Board of Trustees<\/em><\/p>[\/et_pb_text][et_pb_text admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Come learn about how the SYTA Youth Foundation has inspired and impacted youth by providing travel experiences and learn how you can support the Foundation!<\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/SYTA-Youth-Foundation.pdf” url_new_window=”on” button_text=”View Presentation” button_alignment=”left” _builder_version=”4.24.3″ _module_preset=”default” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#7a7a7a” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”MONDAY” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Monday, August 12 | 10:00 AM – 11:00 AM<\/p>[\/et_pb_text][et_pb_text admin_label=”Human Trafficking in the Hospitality and Travel Industries” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Human Trafficking in\u00a0the Hospitality and Travel Industries<\/strong> <\/b><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Sugar Hill Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Sugar Hill Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speaker: Maressa Jaikumar from We Are Pact” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speaker: Maressa Jaikumar from We Are Pact<\/i><\/p>[\/et_pb_text][et_pb_text disabled_on=”off|off|off” admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Human trafficking is a form of abuse where people profit from the control and exploitation of others. The International Labor Organization estimates there are over 40 million victims globally – 1 in 4 of which is a child. Victims are often sold in hotel rooms and transported via airlines and commercial buses. Those in the hospitality and travel industries are uniquely situated to identify and report suspicious activity. In this session you will learn some of the indicators victims and traffickers exhibit, how to respond safely to suspected trafficking cases and various resources available for your industries.<\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/Human-Trafficking.pdf” url_new_window=”on” button_text=”View Presentation” button_alignment=”left” _builder_version=”4.24.3″ _module_preset=”default” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_divider color=”#ededed” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Monday, August 12 | 10:00 AM – 11:00 AM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Monday, August 12 | 10:00 AM – 11:00 AM<\/p>[\/et_pb_text][et_pb_text admin_label=”De-Escalation Training” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] De-Escalation Training<\/strong><\/span><\/b><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Chelsea Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Chelsea Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speaker: Heather Davis & Dayne Whitehurst” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speakers: Heather Davis & Dayne Whitehurst<\/i><\/p>[\/et_pb_text][et_pb_text disabled_on=”off|off|off” admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Kill them with kindness, right? Well, no, not exactly. How do you feel when an upset guest, client, or employee approaches you? Panic and dread? Calm and confident? Join us to learn additional tools to quickly lower the emotional impact, gain tools that help you build confidence in dealing with dramatic, heightened, emotional situations that come your way.<\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/De-Escalation-SYTA-2024.pdf” url_new_window=”on” button_text=”View Presentation” button_alignment=”left” _builder_version=”4.24.3″ _module_preset=”default” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_divider color=”#ededed” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Monday, August 12 | 11:15 AM – 12:15 AM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Monday, August 12 | 11:15 AM – 12:15 AM<\/p>[\/et_pb_text][et_pb_text admin_label=”Human Trafficking in the Hospitality and Travel Industries” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Human Trafficking in\u00a0the Hospitality and Travel Industries<\/strong> <\/b><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Sugar Hill Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Sugar Hill Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speaker: Maressa Jaikumar from We Are Pact” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speaker: Maressa Jaikumar from We Are Pact<\/i><\/p>[\/et_pb_text][et_pb_text disabled_on=”off|off|off” admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Human trafficking is a form of abuse where people profit from the control and exploitation of others. The International Labor Organization estimates there are over 40 million victims globally – 1 in 4 of which is a child. Victims are often sold in hotel rooms and transported via airlines and commercial buses. Those in the hospitality and travel industries are uniquely situated to identify and report suspicious activity. In this session you will learn some of the indicators victims and traffickers exhibit, how to respond safely to suspected trafficking cases and various resources available for your industries.<\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/Human-Trafficking.pdf” url_new_window=”on” button_text=”View Presentation” button_alignment=”left” _builder_version=”4.24.3″ _module_preset=”default” locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_divider color=”#ededed” _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||||false|false” locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Monday, August 12 | 11:15 AM – 12:15 PM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”] Monday, August 12 | 11:15 AM – 12:15 PM<\/p>[\/et_pb_text][et_pb_text admin_label=”Beyond the Brochure: Tips for Creating Transformative Travel Experiences for Teens” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-25px||||false|false” global_colors_info=”{}”] Beyond the Brochure: Tips for Creating Transformative Travel Experiences for Teens<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Chelsea Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Location<\/strong>: Chelsea Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=”Speaker: Kellie McIntyre from 4 Worn Passports” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-15px||||false|false” global_colors_info=”{}”] Speaker: Kellie McIntyre from 4 Worn Passports<\/i><\/p>[\/et_pb_text][et_pb_text disabled_on=”off|off|off” admin_label=”Description” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”] Museums and monuments are boring! Teens don\u2019t want to see things; they want to do things. From attending Gladiator School in Rome to serving in a giant soup kitchen in India, learn Kellie\u2019s tips for making educational travel fun, memorable, and meaningful.<\/p>\n Sponsored by Universal Destinations & Experiences<\/em><\/p>[\/et_pb_text][et_pb_button button_url=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/09\/Beyond-the-Brochure.pdf” url_new_window=”on” button_text=”View Presentation” button_alignment=”left” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.4″ _module_preset=”default” background_color=”#cccccc” custom_padding=”10px||10px||false|false” global_module=”3780″ saved_tabs=”all” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” 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src=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/02\/Broadway-BW.png” admin_label=”GSBO” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_wptools_carousel_image_item][et_pb_wptools_carousel_image_item src=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/02\/MCH-BW.png” admin_label=”MCH” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_wptools_carousel_image_item][et_pb_wptools_carousel_image_item src=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/06\/AC-Merlin.png” admin_label=”MERLIN” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_wptools_carousel_image_item][et_pb_wptools_carousel_image_item src=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/02\/NYC-BW.png” admin_label=”NYC” _builder_version=”4.17.4″ _module_preset=”default” 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src=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/02\/UO-BW.png” admin_label=”UNIVERSAL” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_wptools_carousel_image_item][et_pb_wptools_carousel_image_item src=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/02\/VO-BW.png” admin_label=”VISIT ORLANDO” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_wptools_carousel_image_item][et_pb_wptools_carousel_image_item src=”https:\/\/syta.org\/conference2024\/wp-content\/uploads\/sites\/16\/2024\/02\/Savannah-BW.png” admin_label=”VISIT SAVANNAH” _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_wptools_carousel_image_item][\/et_pb_wptools_image_carousel][\/et_pb_column][\/et_pb_row][\/et_pb_section]","protected":false},"excerpt":{"rendered":" EDUCATION SYTA is pleased to bring you these Thought Leader Sessions so you can grow, learn and improve your business. With 20 education sessions to choose from, there is something […]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":" Coming soon!<\/p> \u00a0<\/p>","_et_gb_content_width":"","footnotes":""},"class_list":["post-492","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/pages\/492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/comments?post=492"}],"version-history":[{"count":124,"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/pages\/492\/revisions"}],"predecessor-version":[{"id":6505,"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/pages\/492\/revisions\/6505"}],"wp:attachment":[{"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/media?parent=492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Sugar Hill Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”]
<\/strong><\/span><\/p>[\/et_pb_text][et_pb_text admin_label=”Location: Chelsea Room, Executive Conference Center, Lower Level” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-20px||||false|false” global_colors_info=”{}”]\n
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SUNDAY<\/strong><\/span><\/h3>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Sunday, August 11 | 10:00 AM – 11:00 AM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]
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MONDAY<\/strong><\/span><\/h3>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”-45px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Monday, August 12 | 10:00 AM – 11:00 AM” _builder_version=”4.24.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]