{"id":6188,"date":"2024-07-24T19:10:17","date_gmt":"2024-07-24T19:10:17","guid":{"rendered":"https:\/\/syta.runengine.com\/conference2024\/?post_type=tribe_events&#038;p=6188"},"modified":"2024-07-26T13:35:43","modified_gmt":"2024-07-26T13:35:43","slug":"education-session-de-escalation-training","status":"publish","type":"tribe_events","link":"https:\/\/syta.org\/conference2024\/event\/education-session-de-escalation-training\/","title":{"rendered":"Education Session: De-Escalation Training"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Location: Chelsea Room, Executive Conference Center, Lower Level&#8221; _builder_version=&#8221;4.24.3&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<p><strong>Location<\/strong>: Chelsea Room, Executive Conference Center, Lower Level<\/p>[\/et_pb_text][et_pb_text admin_label=&#8221;Description&#8221; _builder_version=&#8221;4.24.3&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<p>Kill them with kindness, right? Well, no, not exactly. How do you feel when an upset guest, client, or employee approaches you? Panic and dread? Calm and confident? Join us to learn additional tools to quickly lower the emotional impact, gain tools that help you build confidence in dealing with dramatic, heightened, emotional situations that come your way.<\/p>[\/et_pb_text][et_pb_text admin_label=&#8221;Speakers: Heather Davis &#038; Dayne Whitehurst&#8221; _builder_version=&#8221;4.24.3&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<p><i>Speakers: Heather Davis &amp; Dayne Whitehurst<\/i><\/p>[\/et_pb_text][et_pb_text admin_label=&#8221;For more information, click here. &#8221; _builder_version=&#8221;4.24.3&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<p>For more information, <a href=\"https:\/\/syta.org\/conference2024\/education\/\" target=\"_blank\" rel=\"noopener\">click here.\u00a0<\/a><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]","protected":false},"excerpt":{"rendered":"<p>Location: Chelsea Room, Executive Conference Center, Lower LevelKill them with kindness, right? Well, no, not exactly. How do you feel when an upset guest, client, or employee approaches you? Panic [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<p><em>Speakers: Jeff Ment & Ken Whitman<\/em><\/p><p>\u00a0<\/p>","_et_gb_content_width":"","_tribe_events_status":"","_tribe_events_status_reason":"","_tribe_events_is_hybrid":"","_tribe_events_is_virtual":"","_tribe_events_virtual_video_source":"","_tribe_events_virtual_embed_video":"","_tribe_events_virtual_linked_button_text":"","_tribe_events_virtual_linked_button":"","_tribe_events_virtual_show_embed_at":"","_tribe_events_virtual_show_embed_to":[],"_tribe_events_virtual_show_on_event":"","_tribe_events_virtual_show_on_views":"","_tribe_events_virtual_url":"","footnotes":""},"tags":[],"tribe_events_cat":[],"class_list":["post-6188","tribe_events","type-tribe_events","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/tribe_events\/6188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/tribe_events"}],"about":[{"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/types\/tribe_events"}],"author":[{"embeddable":true,"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/users\/27"}],"version-history":[{"count":3,"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/tribe_events\/6188\/revisions"}],"predecessor-version":[{"id":6263,"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/tribe_events\/6188\/revisions\/6263"}],"wp:attachment":[{"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/media?parent=6188"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/tags?post=6188"},{"taxonomy":"tribe_events_cat","embeddable":true,"href":"https:\/\/syta.org\/conference2024\/wp-json\/wp\/v2\/tribe_events_cat?post=6188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}