SCHEDULE

 

Summit is a respite from your work so that you may sharpen your skills, reflect and rejuvenate. Connect and recharge during this three-day, immersive learning experience.

 

 

Wednesday, January 22 Time Location
Registration 1:00 PM – 5:00 PM Gold Ballroom Foyer
Attendees Meet for Pre-Summit Tour Departure 3:45 PM Hotel Lobby
Pre-Summit Tour: Bio Bay Kayak Experience 4:00 PM – 10:30 PM Hotel Lobby
Thursday, January 23 Time Location
Registration 8:00 AM – 6:00 PM Gold Ballroom Foyer
Attendees Meet for Pre-Summit Tour Departure 8:15 AM Hotel Lobby
Pre-Summit Tour: Cueva Ventana 8:30 AM – 1:45 PM Hotel Lobby
SYTA Board of Directors Breakfast 8:00 AM – 8:30 AM Palmieri
SYTA Board of Directors Meeting 8:30 AM – 2:00 PM Palmieri
Attendees Meet for Pre-Summit Tour Departure 9:45 AM Hotel Lobby
Pre-Summit Tour: Old San Juan Walking Tour 9:30 AM – 1:30 PM Hotel Lobby
SYTA Board of Directors Lunch 11:30 AM – 12:30 PM Palmieri
Welcome Reception & Sponsor Showcase 3:30 PM – 6:00 PM Bennett I & II
Transportation departs the El San Juan for Casa de España 6:30 PM – 6:45 PM Hotel Lobby
Reception & Dinner in Old San Juan
Hosted by Discover Puerto Rico
6:45 PM – 9:00 PM Casa de España
Transportation departs for the El San Juan 8:30 PM – 9:30 PM Casa de España
Friday, January 24 Time Location
Registration 7:30 AM – 5:00 PM Gold Ballroom Foyer
Continental Breakfast 7:30 AM – 9:30 AM Gold Ballroom Foyer
Education Session: Consumer Protection Awareness
Presented by Bill Caldwell
8:00 AM – 9:00 AM Gold Ballroom
President’s Welcome 9:15 AM – 9:30 AM Gold Ballroom
General Session: Thriving in Chaos (Part 1)
Presented by Corinne Hancock
9:30 AM – 10:45 AM Gold Ballroom
Break 10:45 AM – 11:00 AM Gold Ballroom Foyer
General Session: Storytelling in Business
Presented by Scott Whitehair
11:00 AM – 12:15 PM Gold Ballroom
Luncheon and Ignite Presentations 12:30 PM – 2:00 PM Gold Ballroom
Education Session: Managing Mis/disinformation
Presented by Barbara McCormack
2:15 PM – 3:30 PM Gold Ballroom
Summit Olympics 4:00 PM – 6:00 PM Well & Being Pool
Noche de Encanto Reception 7:00 PM – 8:00 PM Banyan Tree
Summit Group Photo 8:00 PM – 8:15 PM Gold Ballroom
Noche de Encanto Dinner 8:15 PM – 10:30 PM Gold Ballroom
Saturday, January 25 Time Location
Fun Run 6:00 AM – 7:00 AM Hotel Lobby
Continental Buffet 7:30 AM – 9:30 AM Gold Ballroom Foyer
Education Session: Crisis Response Planning
Presented by Michael Bowers
8:00 AM – 9:00 AM Gold Ballroom
Education Session: A Story of Resiliency
Presented by Scott Whitehair and Local Storytellers
9:15 AM – 10:30 AM Gold Ballroom
Break 10:30 AM – 10:45 AM Gold Ballroom Foyer
General Session: Thriving in Chaos (Part 2)
Presented by Corinne Hancock
10:45 AM – 11:45 AM Gold Ballroom
Break 11:45 AM – 12:15 PM Gold Ballroom Foyer
Education Session& Luncheon: Telling Your Unique Story
Presented by Scott Whitehair
12:15 PM – 1:30 PM Gold Ballroom
Education Session: Risk Management and Legal Issues for 2020
Presented by Alastair MacMillan-Bell, Jeff Ment & Ken Whitman
1:45 PM – 3:00 PM Gold Ballroom
Transportation departs the El San Juan for Group Activity in Loiza 3:30 PM Hotel Lobby
Group Activity – Cultural Tours and Evening in Loiza 4:00 PM – 9:00 PM Loiza & Drift Restaurant
Transportation departs for the El San Juan 9:00 PM – 9:15 PM Drift Restaurant
Sunday, January 26 Time Location
Departures All Day  
Breakfast on Own 7:00 AM – 11:00 AM  
Attendees Meet for Post-Summit Tour Departure 7:45 AM Hotel Lobby
Post-Summit Tour: El Yunque National Rainforest 8:00 AM – 1:00 PM Hotel Lobby
SYTA Executive Committee 9:00 AM – 11:00 AM Anka Room

 

Steve Maehl, Global Travel Alliance

It was over ten years ago that I attended my very first SYTA event at the 2009 Summit. I learned a lot, and made new friendships, but what impressed me the most was discovering an organization that desired to come together to collectively improve our industry and continually works together to change young lives for good through travel.

Tara Hippensteel, Director of National Tour & Travel, Hard Rock Café

SYTA Summit provides an unique opportunity to get up close with my SYTA partners and many of our buyers. The environment lends itself to a causal, natural environment – no pressure just building my network!

Kara Mihalevich, President, Adventure Student Travel, LLC

To me, SYTA Summit is the most valuable conference that I attend. I always find the educational seminars very useful and because it is a smaller, more intimate conference, you get to build a much deeper relationship with the sponsors. This is also the only conference that I have ever really had the opportunity to get to know other attendees. I absolutely LOVE SYTA Summit!

Dr. Michael A. Mazzarisi, President, Performing Arts Consultants

The best part of a SYTA SUMMIT is that it provides the opportunity for travel professionals to meet in a conversable setting without the pressure of a 7 minute meeting or have to deal with the barrage of conference masses. Every tour operator has unique abilities, and since I am a big proponent of partnerships, SUMMIT becomes an ideal network to forge plans for new and exciting joint ventures.

SYTA STRATEGIC PARTNERS