Friday, January 24

Consumer Protection Awareness
Redacted IRS Scam Notice
Presented by Bill Caldwell, Caldwell CPA’s

Thriving in Chaos (Part 1)
Presented by Corinne Hancock, My Powerful Life

Storytelling in Business
Presented by Scott Whitehair, Story Lab Chicago

Travel with Meaning
Presented by Greg Takehara, Tourism Cares

Managing Mis/disinformation – Coming Soon
Presented by Barbara McCormack, Newseum

Saturday, January 25

Crisis Response Planning
Presented by Michael Bowers, Travel Safety Solutions, LLC

A Story of Resiliency
Presented by Scott Whitehair, Story Lab Chicago and Local Storytellers

Thriving in Chaos Workshop
Presented by Corinne Hancock, My Powerful Life

Telling Your Unique Story
Presented by Scott Whitehair, Story Lab Chicago

Risk Management and Legal Issues for 2020
Presented by Alastair MacMillan-Bell and Ken Whitman, AON Travel Practice & Jeff Ment, The Ment Law Group, LLC

HOST CITIES

Greg Dotson – Dr. Phillips Center for Performing Arts

There is so much value in attending Summit! The networking opportunities with leaders in the student travel industry are priceless. I was inspired by the great conversations around Sustainability and Responsible Travel and moved when our former scholarship winner, Gandi, shared his story. Scottsdale was a perfect destination for exploring and spending time with new and old colleagues.

Holly Stevenson – CCIS, Inc.

For me, SYTA Summit is centered on relationship-building, and Scottsdale has met that expectation. Whether hiking on a scenic trail with stunning views or networking with industry peers over cocktails, the experience was memorable and vital in growing our business. The educational session on sustainable travel was particularly informative, inspiring me to reevaluate our office procedures and their potential impact on student travel.

Tara Hippensteel, National Director of Tourism, City Cruises

You get what you give- there are opportunities to network and learn ALL day. The Tour Operators are more open and relaxed. I’ve had the opportunity to discuss strategy and build the business- a much deeper dive than any other show.

Holly Avino – Destination Niagara USA

It has been fabulous so far! Everyone has been very welcoming with it being my first summit, being able to talk to just about everyone here has been really helpful and resourceful. The education has been impactful and the topics make complete sense for the demographic of the attendees.