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Know Before You Go

We are excited to welcome you to the SYTA Summit 2018!  In preparation for the upcoming event, please refer to the “need to know” guide below. It is important that you read the information provided as it includes the updated schedule, what to pack, your accommodations, and much more!


Click HERE to review the updated schedule.

Click HERE to view the digital Summit program.


SYTA Summit would not be possible without the support of our sponsors! Courtesy of our sponsors – attendees will receive an exclusive SYTA Summit backpack!


Back by popular demand!  Check out who will be attending Summit 2018!


Summit Mobile App
Search the app store for ‘CrowdCompass AttendeeHub’
Search and select SYTA Summit 2018

Photo Sharing App
Search the app store for ‘Group Travel Videos’
Username: Summit
Password: 2018


Education Sessions: Business Casual
Wednesday Evening: Resort Casual
Thursday Evening: Resort Evening Wear
Friday Evening: Margaritaville/Tropical Themed Event
Saturday Group Excursion:
Daytime: Comfortable walking shoes/sneakers, shorts, capris or long pants, light jacket or rain jacket, hat and sunglasses, sunscreen and bug repellent.
Evening: Temperatures may be cooler. You may bring a change of clothes for the evening. There will be time to change after the waterfall tour.

Costa Rican Climate: In January, the average high temperature in San Jose is 75 degrees and the average low temperature is 58 degrees. January is on average the COOLEST month.

Time Zone: Costa Rica is located in the Central Standard Time (CST) zone.


After Glow with Hors D’oeuvres
Wednesday, January 17, 8:00 PM – 10:00 PM

Ice Breaker featuring the Sponsor Showcase
Thursday, January 18
8:00 AM – 8:30 AM Morning Mimosas & Sponsor Setup
8:30 AM – 10:00 AM Ice Breaker

Reception & Dinner
Thursday, January 18, 7:00 PM – 9:30 PM

SYTA’s Margaritaville Reception & Dinner
Friday, January 19, 6:30 PM – 9:30 PM

Group Excursion: Doka Estate Coffee Plantation, La Paz Waterfall & Gardens and Corso Lecheria
Saturday, January 20, 9:00 AM – 9:30 PM
Group Departure at 8:45 AM. Lunch and dinner is included. Return transportation will depart at 7:30 PM and 8:30 PM.


The Summit Committee developed this year’s program to offer high caliber presenters, business to business workshops, and a variety of other learning opportunities.

CLICK HERE to review the education sessions.


The SYTA Summit registration desk is located in Espejo Antiguo (Antique Mirror) foyer on the Hotel Lobby Level. Attendees may pick up their registration materials during the registration hours listed below. If you do not have time to pick up your registration materials upon arrival, please go directly to the scheduled event and staff will provide you with your registration materials.

Wednesday, January 17: 11:00 AM – 8:00 PM
Thursday, January 18: 7:30 AM – 6:00 PM
Friday, January 19: 7:30 AM – 5:30 PM
Sunday, January 21: SYTA staff will be available in the Hotel Lobby for attendee departures.


Don’t Miss Out! The Group Photo will take place promptly at 8:15 AM on Saturday, January 20. All attendees & guests are asked to be present for the photo!


Green World Adventures is providing airport transfers for our Summit 2018 attendees. Complimentary arrival and departure transportation is provided from the Juan Santamaria International Airport (SJO) to the Costa Rica Marriott Hotel San Jose on Wednesday, January 17 and Sunday, January 21. Return airport transfers are provided for attendees participating on the Service Project on Monday, January 22.

Attendees and guests will receive transportation confirmations based on the flight information you provided in your Summit profile.

For those traveling outside of SYTA’s provided travel days, taxis are available at SJO or you can contact Costa Rica Marriott Hotel San Jose and take advantage of their complimentary airport shuttle service.

Arrivals on Wednesday, January 17
As you exit the airport terminal building, you will be greeted by uniformed Green World Adventures staff. They will have green shirts and will be holding a SYTA Summit sign.

In the case of any delays or flights changes, please contact Diego or Becky directly. They will reschedule you for the next available shuttle at no additional charge. Note: The last shuttle departs the airport at 10:30 pm.

Diego Rivera, Green World Adventures
Email: [email protected]
Becky Armely, Senior Operations Manager
Cell Phone: 703-887-0753
Email: [email protected]

A departure notice will be provided with your Summit registration materials. Your pick up time is scheduled for the required (and highly advised) 2.5 hours prior to your departure flight time. The travel time from the hotel to the airport is approximately 15 minutes.

SYTA is pre-paying tips for SYTA-sponsored airport transfers on Wednesday and Sunday, as well as gratuities for bellmen and housekeepers at the Marriott Hotel for all SYTA guests.


Costa Rica Marriott Hotel San Jose
.43 miles west from Bridgestone/Firestone
La Ribera de Belen, Heredia Province
Costa Rica
(+ 506) 2298 0000

SYTA attendees must check-in at front desk of the Costa Rica Marriott Hotel San Jose Hotel Lobby. Check-in time is 4:00 pm. If you arrive prior to 4:00 pm, the hotel will store your bags until your room is available. Check-out time is at 12:00 pm. Complimentary WiFi service is available throughout the Costa Rica Marriott Hotel.

Please refer to your Summit Profile for your hotel reservation information. You may also contact Becky Armely at [email protected].


All attendees residing outside of Costa Rica must travel with a valid passport. A visa is not required when traveling to Costa Rica, if your stay does not exceed 90 days.

For more information on entry and exit requirements, visit the U.S. Department of State’s website.

Contact your service provider to add an International Plan to your mobile devices. Complimentary WiFi is available to all Summit Attendees at the Host Hotel.

Tipping is not necessary in restaurants, where a 10% service charge is always added to your bill (along with a 13% tax). If service was particularly good, you can leave a little at your own discretion, but it’s not mandatory. You don’t need to tip a taxi driver unless the service has been superior; a tip is not usually expected. (Source: Frommers)

US Dollars are widely accepted in Costa Rica. If you would like to exchange dollars, you can do so at the airport or in San Jose.

We suggest drinking bottled water only. Remember to properly use insect repellent and apply hand sanitizer before every meal.

The Smart Traveler Enrollment Program (STEP) is a free service to allow U.S. citizens and nationals traveling and living abroad to enroll their trip with the nearest U.S. Embassy or Consulate. We encourage SYTA members to enroll prior to the SYTA Summit in Costa Rica. You should also be encouraging your customers to register before traveling abroad. Enroll Today!


Carylann Assante, CAE Executive Director
[email protected]
Amy Motyka, CMP, Senior Manager, Meetings & Events
[email protected]
Becky Armely, Senior Operations Manager
[email protected]
Hazel Mejia, Program Manager
[email protected]

“The best part of a SYTA SUMMIT is that it provides the opportunity for travel professionals to meet in a conversable setting without the pressure of a 7 minute meeting or have to deal with the barrage of conference masses. Every tour operator has unique abilities, and since I am a big proponent of partnerships, SUMMIT becomes an ideal network to forge plans for new and exciting joint ventures.”

Dr. Michael A. Mazzarisi, President, Performing Arts Consultants

“To me, SYTA Summit is the most valuable conference that I attend. I always find the educational seminars very useful and because it is a smaller, more intimate conference, you get to build a much deeper relationship with the sponsors. This is also the only conference that I have ever really had the opportunity to get to know other attendees. I absolutely LOVE SYTA Summit!”

Kara Mihalevich, President, Adventure Student Travel, LLC

“SYTA Summit provides an unique opportunity to get up close with my SYTA partners and many of our buyers. The environment lends itself to a causal, natural environment – no pressure just building my network!”

Tara Hippensteel, Director of National Tour & Travel, Hard Rock Café

“SYTA Summit has been an invaluable resource for both personal growth and building partnerships with other tour operators and vendors that has helped strengthen our business.”

Steve Maehl, Vice President, Global Travel Alliance

“The Summit is great. I Love the destinations we have visited and the size of the event itself. There is a real opportunity at Summit to spend quality time with all of the attendees and in a relationship based business, that time is everything.”

Bob Hofmann, Vice President, Broadway Inbound

SYTA Strategic Partners


SYTA Summit 2019