Cybersecurity for Travel Organizations: What to Fix, What to Prioritize, and Where to Start

Speaker: Isabelle Syring, Head of Managed Security, Custos IQ

This session explores the growing cybersecurity risks facing the tourism industry, with a focus on financial fraud schemes targeting both organizations and travelers. Attendees will learn practical cyber strategies to reduce exposure to common threats like phishing emails, credential compromise, and account takeover. The session will also address security considerations for online booking platforms, payment systems, and other third-party services that are critical to travel operations. The discussion will cover how to enable secure remote work for distributed teams without introducing unnecessary risk, as well as best practices for storing and handling personally identifiable information (PII). Participants will also learn how to reduce third-party risk and prepare for cybersecurity incidents that could disrupt bookings, payments, or customer communications. Participants will leave with actionable steps to strengthen security across day-to-day operations while protecting customer trust.