CSTO Standards at a Glance
This is an overview of the standards that need to be met in order to earn certification status as a Certificated Student Travel Organization. Detailed information is available at my.syta.org.
Mandatory Standards
Minimum Student & Revenue
Background check, Organization’s Principals
Consumer Protection Education
Business License and Mailing Address
Laws, Regulations and Licensing
Organization Insurance
Code of Ethics
Crisis Response Plan and Training
Crisis Response Simulation Training
Elective Training (minimum of 16 must be met)
Non-Discrimination and Harassment Policy and Training
Child Abuse Prevention Plan
Seat Belt Usage
FMCSA Safety Briefing
Motorcoach Facility and Equipment Assessment
Tour Satisfaction Survey
Family Assistance and Support
Emergency Evacuation Briefing
Accommodation Property Assessment
Health Information Management
American Disability Act (ADA) Specialist
Health Information Portability and Accountability Act Specialist
Dining Facility Assessment
Staff Background Checks
Swimming Safety
First Aid, CPR and AED Training
Incident Reporting and Response Procedure
Annual Incident Analysis
Lost Tour Participant Protocol
Advice for Teacher Leaders
Attraction and Venue Best Practices
Security Organization Assessment