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Search Results for: covid-19

Fully Vaccinated Travelers Exempt from Negative COVID-19 Test in Puerto Rico

Great news for US student groups! As of Monday May 24, 2021, incoming continental US travelers are no longer required to show proof of a negative PCR COVID test upon entering or leaving San Juan. The Governor of Puerto Rico issued a new executive order On May 20th, 2021. Before traveling to Puerto Rico, US […]

Post COVID-19 Customer Service Tips

How do we “do” customer service in this ‘new normal’ and virtually? It’s the same, but a bit more of it. Customers expect great service 24/7/365. Always have. On the phone or in person. Let’s not let COVID be that excuse. Yes, many companies are understaffed; however, that’s happened before. Many companies are struggling. And […]

Travel Essentials in a COVID-19 World

Hitting the road in the time of COVID-19 can be nerve-wracking, to say the least. When it comes to student groups traveling to destinations and attractions that have been given the green light to welcome guests, there are some key items to pack to ensure all your bases are covered. Masks First and foremost, bringing […]

Travel Essentials in a COVID-19 World

Hitting the road in the time of COVID-19 can be nerve-wracking, to say the least. When it comes to student groups traveling to destinations and attractions that have been given the green light to welcome guests, there are some key items to pack to ensure all your bases are covered. Masks First and foremost, bringing […]

COVID-19 Considerations: Health and Safety on the Road

Tour operators, teachers, and group leaders should review specific processes and guidelines for traveling during a pandemic, especially those provided by official resources including local health departments and school boards. It’s also highly recommended they review the standard practices for when a student becomes ill on the road and sharing that information with parents in […]

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